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Read me first - oh, and welcome!
Read me first - oh, and welcome!

A super quick intro to explain how to use the guides effectively

Greg Hanton avatar
Written by Greg Hanton
Updated over 6 months ago

Welcome to Joy Pilot Help Centre, your go-to resource for making the most out of Joy Pilot, the online accounting software designed for simplicity and efficiency. Whether you're a new user eager to dive into the features or an existing user looking to refine your knowledge, you've landed in the right place.

Understanding that our users come from various corners of the globe, we’ve tailored our help guides to meet everyone’s needs. For a seamless experience, we’ve categorised our guides into three distinct sections:

  1. For All Users: This section covers the core functionalities of Joy Pilot that are universal, no matter where you're located. These guides will walk you through the basic and advanced features of Joy Pilot, ensuring you're equipped to handle your accounting needs with confidence.

  2. UK Specific Guides: Tailored for our users in the United Kingdom, these guides take into account the unique financial regulations and reporting requirements you face. From VAT filings to understanding UK-specific financial protocols, we've got you covered.

  3. NZ Specific Guides: Designed for our New Zealand users, this section addresses the distinct financial landscapes you navigate. Whether it's GST reporting or New Zealand-specific tax obligations, these guides ensure you're well-informed and ready to proceed.

Despite our efforts to make these guides as comprehensive as possible, we acknowledge there might be areas we have yet to explore or features we might have overlooked. Your feedback is invaluable to us. If you believe there’s something missing, a guide that could be expanded upon, or a new feature that requires detailing, please don’t hesitate to reach out. Send us an email with your suggestions, and we will endeavour to update our resources promptly, ensuring they remain as helpful and relevant as possible.

How to Navigate the Help Centre

Finding the information you need is straightforward:

  1. Choose Your Guide Category: Start by selecting the most relevant category for your needs - whether it’s the universal guides, UK-specific or NZ-specific tutorials.

  2. Browse the Topics: Each category is filled with a wide range of topics covering different features of Joy Pilot. These are detailed with clear, easy-to-follow instructions.

  3. Use the Search Function: If you’re looking for something specific, use the search bar to quickly locate relevant guides.

  4. Reach Out for More Help: Can’t find what you’re looking for? Contact us directly for personalised assistance.

Summary

The Joy Pilot Help Centre is here to support your journey with our software, making sure you’re never left in the dark. With guides tailored for all users and specific ones for our UK and NZ users, we aim to cater to your unique needs. Remember, your feedback helps us improve, so don’t hesitate to reach out with suggestions or queries. Dive in, explore, and take full advantage of everything Joy Pilot has to offer!

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